Transcript from Stirred By Words Episode 009: Ability
Chrissy Holm (00:05): Do you love words? Are you passionate about diving into meaningful conversations? Hi, welcome to Stirred by Words, a podcast that focuses on words and questions that impact our daily lives. I'm your host, Chrissy Holm, health educator, writer, curious creature, and now podcaster.
Chrissy Holm (00:41):
Today, we'll start with a health tip. This week's tip is gratitude. "Gratitude is the quality of being thankful or to show appreciation," states dictionary.com. According to health.harvard.edu, gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships. A study that was published in the Journal of American College Health took 913 undergraduate students from a mid-sized Southeastern US university and explored four potential hypotheses to explain the beneficial outcomes of gratitude. The results? Gratitude was related to less suicide risk via the benefit associations with hopelessness, depression, social support, and substance misuse. Today, what we're going to do is we're going to write down or say out loud three things that you're grateful for. For me, I'm grateful for the outside and fresh air. I'm grateful for my voice and ability to share my perspective. And I'm grateful that you're here listening today.
Chrissy Holm (01:59):
Now it's your turn. Repeat after me and then fill in the blank. I am grateful for blank. Great. Let's do it again. I am grateful for blank. Excellent. One last time. I am grateful for blank. Fantastic. Now just notice how that makes you feel, and I challenge you to keep doing that throughout the next week. Now it's time for today's word, ability. The first definition from dictionary.com states, "Power or capacity to do or act physically, mentally, legally, morally, financially, and so on." Number two, "Competence in an activity or occupation because of one's skill, training, or other qualification." For example, the ability to sing well. Fun fact, the word ability was first recorded in 1350 to 1400. And words that are related to ability are capability, capacity, intelligence, skill, strength, aptitude, and comprehension. Today's question is what are some of your strengths and abilities, and how does that impact how you see the world? For me, my strengths and abilities are learning and then problem solving. I'm a sucker for learning new things from meditation to sex education from search engine optimization or SEO to spreadsheets.
Chrissy Holm (04:01):
I like learning how to do things and how they might apply to my life. I'm always signing up for courses through Coursera online, YouTube, you name it. And a lot of reading, another ability of mine is to problem solve. I like to take complex situations, figure out the real problem, and then find a solution for it. For example, if something doesn't work while I'm updating my website, or if there's a process challenge at work, I like to ask questions to determine the cause or play around with the system and figure out why it's not working. Having that ability to learn and determination to problem solve come in handy when I'm working on a project or working with a client. And how does that impact how I see the world? I think I look at everything as an opportunity to learn and then to problem solve, to find an easier, more effective way to do it. Next, we'll hear from Amy Coleman, freelance writer and content creator on her thoughts to this question: what are some of your strengths and abilities and how does that impact how you see the world?
Amy Coleman (05:10):
The two strengths or abilities that I'd say that I'm focused on in my life would be my organizational skills and my customer premise. And I'll get into what the customer premise is here in a second, but my organizational skills have grown and changed throughout the years. You have to be organized. You can't have a business, you can't be a writer or a musician or an artist or an engineer or a doctor. You have to have some sort of organizational structure to your life, and everybody's life is going to be different. So you have to find what works for you, and I oftentimes have people go, "I just can't get this right." I'm like, "Oh, have you ever tried X, Y, and Z?" "Oh, that would work for me!" And then they go off and do it. Doesn't mean it works for me personally, but I'm really good at organizational skills and organizing myself as well as organizing other people.
Amy Coleman (06:01):
And I know that sounds very strange to hear me say that, but I'm very good at listening to the words that you use, and I can tell you what's going to fit for you. So that's kind of like my super human skill, is what I like to say. Then my customer premise, so I believe that customers come first. You don't have a business without a customer. Now, does that mean your customer's always right? No, your customer's not always right, but it's how you treat your customer is what matters. People nowadays don't treat customers with respect, dignity, or anything else. And it doesn't matter if you're a restaurant, a writer, an engineer, your customer is what matters. That is what is going to be your bread and butter. So you need to always treat everybody with respect and dignity. You do not know what that person has to spend.
Amy Coleman (06:53):
You do not know what that person has in mind. They could be dressed in ripped jeans, raggedy t-shirt, grungy tennis shoes, and they could be one of the wealthiest people that you ever have come across. You still treat them with the same amount of respect as somebody who dresses with a linen suit and diamonds and all of that other stuff. It's just how I do things. And it gives people that warm, fuzzy feeling when you treat them with respect and dignity. You look them in the eye when you talk to them in person. If you're talking to them on Zoom, you look at the camera. You're not looking at the screen. And I know I do this. I don't know if other people do, but when you do so many Zoom calls and all of a sudden you're looking at the screen, but you're not looking at the camera.
Amy Coleman (07:39):
When you look at the camera, that actually is like making eye contact with people. That speaks volumes to people. It makes them feel like you are somebody they can trust, they can talk to, they can confide in. You want to build a trust and a rapport with your customer base. That's something that I do. I personally think that it affects how I see the world, because I think that I have an empathetic heart for people. And what I mean by that is I will listen to what they want. If they want me to write about how they started their business and they didn't have anything and how they had this great idea to do thingamagigs and sell them on the market. Now they're a millionaire or whatever, or they make lots of money. I want to hear that story to show that I care and I am interested in them.